Returns & Exchanges

At Bosch, we stand behind the precision and quality of our home appliances, offering a 30-day return window to ensure your complete satisfaction. If your product does not meet your expectations, we provide a streamlined process for returns and exchanges.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our support portal with your order number and serial number to start the return authorization process.

• 2.
  Prepare for Pickup

  Ensure the appliance is disconnected, cleaned, and secured in its original packaging or a suitable alternative to prevent damage during transit.

• 3.
  Schedule a Collection

  Choose a convenient date for our specialized logistics team to collect the item directly from your home, ensuring safe handling of heavy goods.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition at our facility, we will process your full refund or exchange within 7 to 10 business days.